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Customer Testimonials

I will not use anyone else! - Richard Taaffe

My computer had some very serious problems, so I telephoned Essex PC Fix since the company was highly recommended in Which local traders. Paul Middleton the owner suggested I tried something while he was on the phone. This didnít work so Paul arrived in 27 minutes, ran some tests and took the computer away. He returned the next morning having backed up the computer, wiped the hard disc, reinstalled all programs and data - without losing any. He then plugged in all my peripherals and made sure they all worked the way I liked.

Paul was extremely courteous, professional, friendly and knowledgeable and made some suggestions regarding browsers, firewalls and anti-spyware to improve what I had installed. I cannot recommend him highly enough; I certainly will not use anyone else!

Very Happy Indeed! - Paul

I run an internet business and use QuickBooks for my accounts. So I was horrified when I recently turned on my laptop only to find that my hard drive had given up. My main concern was the loss of all my data as the last back up was two weeks old. I contacted Paul at Essex PC Fix late on a Saturday afternoon and explained my problem. He was extremely busy but managed to get to me within a couple of hours. Paul took my laptop and commenced work on it straight away. I received regular updates including on the cost of the work to be carried out. He was able to extract all the data from the old hard drive, clear viruses and supply and install a new hard drive. My data was saved (along with a week of banging my head against my desk trying to backtrack on the last two weeks of data!). The upshot is: Paul is the man! I am certain that had I gone to my second choice (a major national PC supplier/repairer) that I would have not received the same level of service nor my data and would have paid double. I will only use Paul and Essex PC Fix from now on and would recommend that you do too!

Excellent Job - MarkC30

I work in the IT industry and thought I knew a thing or two about PCs. My laptop had a virus which I could not remove. After a weekend spent trying to remove the Virus I called Paul who promptly picked up my laptop and returned to me the next evening virus free. Service and cost was excellent Star 5/5.

When all else fails - WezBlake

I hate giving up on PC issues and pride myself with being able to find my own solutions, but was stumped by an error that repeatedly crashed the system. Reluctantly, and on a friendís recommendation, I contacted Paul at Essex PC Fix. He came round the following evening, suggested a few solutions - I'd already tried them - so he took the PC away for further investigation. I was pleasantly surprised when he turned up the following evening with a big smile on his face and a working PC with all data intact under his arm. Top man! Star 5/5.

Computer repairs - KeithGiddons

Excellent all round service. Always at the end of the 'phone when we need them and have always gone the extra mile, working "around the clock" to fix anything we've thrown at them.Would recommend without hesitation. Star 5/5.

Great Service From Essex PC Fix - GerryO

As a business user I need to have my computer systems up and running at all times. Having used the services of Essex PC Fix, I cannot express my thanks for the prompt and professional service they supplied. When you call this company they respond almost immediately, the service is good and costs are very competitive. Paul has got me out of a pickle on more than one occasion when my computer system failed. I would recommend Essex PC Fix to anyone if you need help. Star 5/5.

Friendly, Fast and Fair - KeithSilk

Paul rescued my old failing desktop. I was looking for new desktop but left it too late before it gave up the ghost and wouldn't respond. Paul got it going again, recovered my data and advised me on what to replace it with. Really good professional service. Friendly and helpful throughout and didn't take the mick on the price when dealing this a technical buffoon. Star 5/5.

Excellent, Friendly and Reliable Service - Jo17

We thoroughly recommend Paul for the brilliant service he provides to our small school. Paul regularly comes in and updates and maintains our computers for a very reasonable rate. Paul is always happy to troubleshoot any issues we present him with and offers us practical advice in simple terms. Paul is courteous and reliable. We know that we can count on him to deal with all of our technical issues. Star 5/5.

Rescued a laptop that I thought was dead - lenholgate

I don't always have time to travel over to my dad's to keep his laptop in good order, it's too complicated for him to do (windows) and eventually the inevitable happened and "it stopped". I couldn't get in remotely and didn't have time so I gave Paul a go.Paul arrived on time, cleaned, fixed, rebuilt and updated the laptop with no loss of data and came up with suggestions for helping make things easier for dad to manage. Excellent work and at a very good price, so I now get him to pop in every so often just to make sure things are still working nicely. Highly recommended - dad liked his jokes too. Star 5/5.

Will definitely use again - Darren P

Very efficient service & reasonable costs. I was kept in the loop at all times with repair-status. Suffice to say I'll be using this firm as & when required in future per the convenience of location, reasonable rates and efficiency, I highly-recommend accordingly for all home PC repairs & maintenance etc.

 

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