Virus removal, wireless networks and repairs
Our services range from repairs and troubleshooting to installation and data retrieval. Whatever your problem, give us a call to see how we can help.
Our prices are very competitive. Once we've discussed the work you need carrying out, we will give you an estimate as to how long we expect it will take us to complete it.
If we exceed this estimate, we will contact you before proceeding further. Our standard charge is £30 per half hour (minimum 1 hour charged £60). We do of course charge a fixed fee for many types of work, please see below for further details.
Estimated effort to carry out repairs
Upgrades / Repairs / Installation
• Memory upgrade - 1/2 hour
Tuning / Security
• Removal of old files - 1/2 hour - 1 hour
Fixed fee work
Virus Removal - £80 (please note sometimes virus removal will leave your computer unstable, if this is the case we will need to wipe and reload your system, there is an additional cost for this)
• Virus / Spyware / Adware - 5-10 hours. There is a standard charge of £75 for this service. The laptop or PC will be taken back to our workshop to carry out the fix.
Re-installing an Operating System - £130 (please note if you require a backup and restore of the data this is an additional £30 for up to 30GB of data, large amounts of data will cost more. We will give you an estimate for this work)
• This usually takes 5-10 hours and we would normally take the PC away to complete this.
Backing up a users documents, emails, music etc. £50 (for up to 3 DVDs) or a complete PC if you are able to supply an external hard drive
• The cost for transferring data to DVD is £50 for up to 3 DVDs (around 12GB of data).
Should we need to visit you at your home, if you live within 8 miles of Hornchurch, there will be no additional fee. If we need to travel further than this to visit you, a fee or time may be applied.
A diagnosis fee of £30 is chargeable if we diagnose the problem but you decide not to go ahead with the fix (due to the repair cost or otherwise).
This fee will apply if you have taken your computer to us and will collect. Otherwise we retain the right to charge the full call out cost (£50) if we have visited you.